1. Information About Us

QTNetwork is the trading name of AS214271.
Registered address: 385 Springfield Road, BT12 7DG, United Kingdom
Telephone: +44 (0)28 9558 3004
Email: peering@as214271.net

Data protection officer:
Email: peering@as214271.net
Telephone: +44 (0)28 9558 3004
Postal address: 385 Springfield Road, BT12 7DG, United Kingdom

2. What Does This Notice Cover?

This Privacy Notice explains how we collect, store, and process your personal data, and outlines your legal rights in relation to that data.

3. What Is Personal Data?

Personal data is defined under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 as any information relating to an identifiable individual who can be directly or indirectly identified by reference to an identifier.

In simpler terms, it means any information that can identify you personally. This includes your name and contact details, as well as identifiers like IP addresses or account details.

The personal data that we collect is outlined in Part 5 below.

4. What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which we are committed to upholding:

a. The right to be informed about how we collect and use your personal data.
b. The right to access the personal data we hold about you.
c. The right to have inaccurate or incomplete personal data corrected.
d. The right to request the deletion of your personal data (“the right to be forgotten”).
e. The right to restrict the processing of your personal data.
f. The right to object to our use of your personal data for particular purposes.
g. The right to withdraw consent at any time, where processing is based on consent.
h. The right to data portability, allowing you to reuse your personal data across different services.
i. Rights related to automated decision-making and profiling. QTNetwork does not engage in such processing.

For further details or to exercise any of your rights, please contact us using the information provided in Part 11.

Please ensure your personal data is accurate and up to date. Notify us promptly if any information changes.

More information about your rights can be obtained from the UK Information Commissioner’s Office (ICO).

If you have a complaint about our handling of your personal data, you have the right to lodge a complaint with the ICO. However, we would appreciate the opportunity to resolve your concerns first — please contact us directly using the details in Part 11.

5. What Personal Data Do You Collect and How?

Depending on your interactions with us, we may collect and store some or all of the data listed below. We do not collect special category (“sensitive”) data or data relating to children.

6. How Do You Use My Personal Data?

We will always have a lawful basis for processing personal data, as outlined below:

With your consent, we may contact you via email, phone, or post with relevant information about QTNetwork services. You can opt out at any time. We do not send unsolicited or unlawful marketing communications.

We will only use your personal data for the purposes it was collected, unless another lawful and compatible reason arises. If such a reason applies, we will inform you.

7. How Long Will You Keep My Personal Data?

We retain personal data only for as long as necessary for the purposes for which it was collected. Data is periodically reviewed and securely deleted or anonymised when no longer needed.

8. How and Where Do You Store or Transfer My Personal Data?

We store and process your personal data securely within the United Kingdom. This ensures it remains protected under UK Data Protection Law.

9. Do You Share My Personal Data?

We do not share your personal data with third parties unless required for lawful, operational, or contractual reasons.

In the event of a business sale, merger, or restructuring, your data may be transferred to a successor entity under the same terms of this policy.

We may also disclose personal data where required by law, regulation, or court order.

10. How Can I Access My Personal Data?

You may request details of the personal data we hold about you (“subject access request”) at any time.

Requests should be made in writing to the contact details provided in Part 11.

There is no fee for such requests unless they are manifestly unfounded or excessive.

We aim to respond within one month. If additional time is needed for complex requests, we will notify you accordingly.

11. How Do I Contact You?

To contact us about this Privacy Policy or your personal data, please reach out to our Data Protection Officer:

Email: peering@as214271.net
Telephone: +44 (0)28 9558 3004
Postal address: 385 Springfield Road, BT12 7DG, United Kingdom

12. Changes to this Privacy Notice

QTNetwork may update this Privacy Notice periodically to reflect legal changes or operational updates.

This Privacy Notice was last updated on 21st October 2025.